🛡️ Privacy Policy

1. Introduction

Welcome to StorageClouds ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our IT services, coding services, computer services, and cloud services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

• Name, email address, phone number, and billing information
• Account credentials and preferences
• Communication history with our support team
• Project details for coding and IT services

Technical Information

When you use our cloud services or access our platforms, we automatically collect:

• IP address, browser type, and device information
• Usage data, including pages visited and features used
• Log files and performance metrics
• Cookies and similar tracking technologies

Service-Specific Data

For our specialized services:

• IT Services: System configurations, network details, and diagnostic information
• Coding Services: Code repositories, project specifications, and development metrics
• Computer Services: Hardware specifications, repair histories, and maintenance logs
• Cloud Services: Storage usage, file metadata, and access patterns

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To communicate with you about our services, updates, and support
• To personalize your experience and provide tailored recommendations
• To ensure security and prevent fraud
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and improve our offerings

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, cloud hosting providers)
• Legal Requirements: We may disclose information if required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Protection of Rights: To protect our rights, property, or safety, or that of our users

We ensure that any third parties we work with maintain appropriate data protection measures.

5. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Secure data centers for cloud services
• Multi-factor authentication for accounts
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our services
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser, but disabling certain cookies may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.